Return & Refund Policy
As we prepare to close our boutique, we want to thank you for being part of our journey. Your support means everything to us.
If you need to return an item, we’re here to help.
14-Day Return Window
Returns are accepted within 14 days of delivery.
To be eligible:
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Items must be unused and unworn
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All original tags must be attached
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Items must be returned in original packaging
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. If there is an issue with your order, please contact us within 48 hours of delivery.
Refunds
Once your return is received and approved, refunds will be issued to your original payment method. Please allow a few business days for processing.
If you have any questions, please reach out to us at:
📧 info@zenvirawear.com
Thank you again for supporting Zenvira Wear over the past 10 years. 🤍